All of us knew Trump Cellular was the jig when it was first introduced, and one tech author for The Verge realized that seemingly stays to be the case.

Allison Johnson, a senior reviewer for The Verge, shared her expertise after signing up for Trump Cellular, the Donald Trump and his household’s newest grift. 

Johnson experiences she ordered a Trump Cellular SIM card to check the service, because the web site can’t appear to lock down a tool for testing. 

That doesn’t come as a shock as a result of we beforehand reported that Spigen, a cellular accent firm, threatened to sue Trump Cellular after it was caught utilizing photoshopped photos of a gold-plated Samsung S25 Extremely with a T emblem slapped on the again of a Spigen cellphone case. 

Anyway, Johnson detailed her try and safe a SIM card, and that additionally was a failure becuase it failed to indicate up even after the corporate mentioned it could be delivery by way of subsequent enterprise day by way of First Class USPS mail. 

Per The Verge: 

Let’s say I don’t absolutely belief the Trump Group to be nice stewards of my bank card info, so I used a digital quantity offered by my financial institution. As soon as I’d handed over the digital cash, I bought this message: “Thanks to your order of a Bodily SIM, we’ll ship subsequent enterprise day by way of First Class USPS mail, no separate monitoring quantity can be despatched.” Simply what I used to be on the lookout for with my wi-fi service: a way of thriller! Quick-forward two weeks, and that SIM card continues to be on its manner.

The Extraordinarily Good Buyer Service Stored Her From Feeling Salty

Johnson’s expertise with Trump Cellular wasn’t all dangerous, due to the extraordinarily nice customer support she acquired.

A shocker coming from a Trump-family-owned firm.

Anyway, two weeks handed, and, no shock, she didn’t obtain her SIM card, so she known as customer support, and so they agreed she ought to have acquired it already.

Later that afternoon, Johnson acquired an electronic mail from [email protected] informing her that her SIM card can be shipped by way of two-day FedEx.

The delivery firm emailed her to verify she can be receiving her SIM card from Liberty Cellular, the MVNO behind Trump Cellular.

The consultant from Trump Cellular customer support named “Kh,” reached out to her to tell her that she can be receiving a refund and that her package deal can be “arriving quickly.”

She did get her refund the identical day, however the look forward to the SIM card continues to be ongoing, and Johnson claims it may arrive any day.

We will see.