The Department for Work and Pensions (DWP) plans to ramp up face-to-face assessments for Personal Independence Payment (PIP) claimants starting in April, aiming to address backlogs and control costs.
Increased Face-to-Face Assessments
Under the current government initiative, face-to-face PIP assessments will rise from 6% in 2024 to 30% of all evaluations. As of January 31, 2025, DWP records show 3.7 million people receiving PIP, meaning more than one million claimants could undergo in-person reviews. These changes target the growing welfare expenses, with potential impacts on benefit awards.
Savings and Support Measures
Officials project £1.9 billion in taxpayer savings by the end of 2030/31. Complementary efforts include the Connect to Work program and redeploying 1,000 work coaches to assist sick or disabled individuals into employment.
Secretary of State for Work and Pensions Pat McFadden stated: “We’re committed to reforming the welfare system we inherited, which for too long has written off millions as too sick to work. That is why we are ramping up the number of assessments we do face-to-face and taking action to tackle the inherited backlog of people waiting for a Work Capability Assessment. These reforms will allow us to save £1.9 billion, creating a welfare state that supports those who need it while helping people into work and delivering fairness to the taxpayer.”
Reporting Changes and Budget Cuts
Claimants must report any changes in their condition to trigger a PIP review. Budget projections outline annual reductions in disability benefits spending: £85 million in 2026-27, £310 million in 2027-28, £520 million in 2028-29, £580 million in 2029-30, and £455 million in 2030-31.
